At Lianyou PLC, we are committed to delivering high-quality industrial automation products to customers around the world, quickly and reliably. Our logistics policy is designed to ensure transparency, efficiency, and customer satisfaction at every stage of the shipping process.
We proudly offer worldwide shipping to support businesses in all regions. Whether you're located in North America, Europe, Asia, the Middle East, or other parts of the world, we’ll make sure your order reaches you.
Please note that for certain remote or difficult-to-access locations, additional shipping fees may apply. In such cases, we will contact you in advance to confirm the extra cost and obtain your approval before proceeding with shipment.
All orders are shipped via reputable international carriers, primarily FedEx and UPS, to ensure fast and secure delivery. These partners allow us to offer reliable tracking, safe handling, and timely arrival.
If you have a preferred shipping provider or specific shipping instructions, feel free to contact our team before placing your order.
Orders are generally processed within 1–3 business days after payment confirmation.
Custom or bulk orders may require additional processing time; our team will notify you in such cases.
Standard international deliveries via FedEx or UPS typically take 3–7 business days, depending on your location.
Delays may occur due to customs clearance, public holidays, or unforeseen logistics disruptions. We will keep you informed of any significant delays.
Shipping costs are calculated based on the destination country, package size, and total weight of the order.
For bulk or wholesale orders, we recommend contacting our sales team for a customized shipping quote.
Once your order is shipped, we will send you a tracking number and shipping confirmation email, allowing you to monitor your shipment in real time through the carrier’s website.
Please be aware that customs clearance, duties, and local taxes (if applicable) are the responsibility of the buyer.
We will provide all necessary documentation (such as commercial invoices) to assist with customs clearance.
If you have special requirements for customs declarations, please inform us before shipment.
If your package arrives damaged or is delayed significantly, please contact us immediately. Our customer service team will coordinate with the shipping provider to resolve the issue as quickly as possible.