Shipping Policy

At LIanyou PLC, we ship industrial automation parts worldwide. Below is everything you need to know about our shipping process.

Processing Time

  • Orders are processed within 1-3 business days after payment confirmation.
  • Bulk orders may require additional processing time — we will notify you via email.
  • Orders placed on weekends or holidays are processed the next business day.

Shipping Methods & Estimated Delivery

Destination Standard Shipping Express Shipping
United States 7-15 business days 3-7 business days
Europe 7-15 business days 3-7 business days
Asia Pacific 5-10 business days 2-5 business days
Middle East & Africa 10-20 business days 5-10 business days
South America 10-20 business days 5-10 business days

Shipping Carriers

We partner with DHL, FedEx, UPS, and EMS to ensure reliable delivery. The carrier is selected based on your destination and package size for optimal speed and cost.

Shipping Costs

  • Free standard shipping on orders over $500 USD.
  • Orders under $500: shipping cost is calculated at checkout based on weight and destination.
  • Express shipping is available at an additional cost — select at checkout for a real-time quote.

Tracking Your Order

Once your order ships, you will receive a confirmation email with a tracking number. You can also track your order on our Logistics Inquiry page.

Customs, Duties & Taxes

  • International orders may be subject to import duties, taxes, and customs clearance fees.
  • These charges are the buyer's responsibility and vary by country.
  • Please check with your local customs office for estimated rates before ordering.
  • LIanyou PLC is not responsible for delays caused by customs clearance.

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for packages delivered to an incorrect address provided by the buyer. If you notice an error, contact us immediately at shanghailianyou@gmail.com.

Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and arrange a replacement or refund.

Contact

For shipping questions, reach us at: